Visit topuphosting.com and click "My Account" in the top navigation. Enter the email address and password you used when you signed up. If you've forgotten your password, use the "Forgot password" link on the login page.
How do I transfer my existing domain to Topup Hosting? +
Go to our Domains page and click "Transfer a Domain." You'll need the authorisation code from your current registrar. The process typically takes 5–7 days to complete.
How do I upgrade my hosting plan? +
Log in to your account, navigate to your product, and select the upgrade option. Your existing data and settings are preserved during any upgrade — there is no downtime.
I'm having trouble with my website — what should I do? +
Call our support line or start a live chat for the fastest response. Please have your account details and domain name ready when you contact us so we can look into the issue straight away.
Still have questions?
Our team is available 24/7. Don't hesitate to reach out — we're always happy to help.